Privacy Policy

1. Introduction

Unibrains Sarl ("we", "our", or "us") operates MadarisTech, a school management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

• Name and contact information (email, phone number, address)
• Account credentials (username, password)
• Student and staff records as entered by institutions
• Payment and billing information
• Communication records with our support team

Usage Data

• Device information and browser type
• IP address and location data
• Pages visited and features used
• Time and date of access

3. How We Use Your Information

• Provide and maintain our service
• Process transactions and send related information
• Send administrative communications
• Respond to inquiries and provide customer support
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• Legal authorities when required by law
• Business partners with your explicit consent

5. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Employee training on data protection

6. Data Retention

We retain personal data for as long as necessary to provide our services and comply with legal obligations. Institutions can request data deletion at any time, subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability
• Withdraw consent

8. Contact Us

For privacy-related inquiries, please contact: